We set up, train, and integrate AI assistants that instantly handle common sales and support questions—so your team can focus on growing sales instead of answering the same questions over and over.
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AI handles 80%+ of repetitive tickets (order tracking, FAQs, returns) instantly. More complex questions get escalated to a human support agent.
Calculate real-time rates for complex multi-box shipments for B2B customers, preventing costly over/under charging mistakes.
Customized, AI-driven follow-ups intelligently extend beyond email into all marketing channels. Email, Social, SMS, and chat work together to bring lost revenue back.
We’ll go over your current processes, biggest bottlenecks, and opportunities for building smart AI-Assistants and workflow automations.
I’ll map out a visual flowchart of how AI will automate your specific workflow—so your team sees exactly how it works before anything is built.
I’ll build and integrate a custom AI-powered system into your existing tools based on our workflow diagrams.
We test the automation in your real workflow. If it works, you keep it! I’ll fine-tune it based on your feedback.
Keeping the results high-level to protect the client's "Secret Sauce". Within 6 months, VIBES paused accepting new applicants because of overwhelming demand. The program was built with automation as a core feature, saving management time, allowing the program to scale, and providing a quality user experience.
We created a user portal on their website that was restricted only to members of this program. The portal displayed dynamic points leaderboards, a reward store for redeeming points, links to submit activities for points, FAQs and training guides for sales and marketing best practices. The points ledger database was connected to supporting applications using our automation tool, Zapier. We built advanced logic and automations in Zapier to perform different workflows based on each user journey.
Most user journey automations focused on ambassadors submitting activities that would earn them points, which could later be redeemed for rewards, and earn ambassadors elevated status (Think airline or credit card points). We built forms to collect some offline activity submissions (i.e. attending an event). Other activities rewarded ambassadors with points automatically - i.e. when one of their leads is qualified or places an order. Every activity automatically generates email receipts to be delivered to the user for full transparency on points earning and redemption activities. Leaderboards are updated in real time as points are earned, and monthly transaction statements are automatically sent to ambassadors.
Play around with the live, interactive dashboard here. In order to not share sensitive sales data, we've modified one of our custom Google Looker templates to include sales data from a fictional beverage company, SIPP.
This template provides a map view of the company's sales, broken out by state. Hover to see a state's sales or click to isolate that state's sales. Once you click on a state, you'll notice the table below updates to show the sales product category mix for that state.
Right click to drill down on a product category, and you can view the individual products that make up the sales. Drill down on a 2nd time on a specific product, and view the sales of that product by customer.
Additional filters allow you to narrow in on date ranges, business segments, specific sales reps, and more.
TESTIMONIALS
Working with Paul Scolieri is like working with a reliable friend. Over the last 8 years we have had the pleasure of working closely with Paul with web-store, sales, business management, social media and all sorts of things involved with brand management. He is diligent, extremely competent and very easy to work with. In the natural course of business, he has shown great composure during difficult situations, both with interpersonal as well as technical aspects of work. I would give Paul the highest recommendation and look forward to working with him for a long time. Takahiro Kitamura State of Grace Tattoo (since 2002) Monmon Cats (since date) Hardy Marks Publications (since 2023)
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
Lorem Ipsum is simply dummy text of the printing and
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
Lorem Ipsum is simply dummy text of the printing and
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
Lorem Ipsum is simply dummy text of the printing and
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
Lorem Ipsum is simply dummy text of the printing and
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
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